We Are ROUCEK Group


Enterprise Customer Experience solution.

InsightSofa is a global provider of customer experience management software. Our powerful and cost-effective cloud based software drive customer retention, improve customer affinity and maximize positive word-of-mouth to deliver improvements in customer lifetime value.

Our services aim to help companies in implementing Customer Experience Management into their daily operations. As a Czech based software development company we benefit from utilising our own proprietary tool. This enables us to deliver tailored solution to each individual need of our customers.

We will be happy to guide you through the entire process, share our best practices, point out possible obstacles and where should you focus. Our team of project managers, programmers and consultants will help you to a professional and successful implementation throughout your organisation.




Our Application




Customer Experience